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Frequently Asked Questions
Common questions for neon signs.
About Products
About
Design
Design
About
Service
Service
General Questions
About Products:
Q: Are the neon signs waterproof?
Q: What’s the expected usage time for an LED neon light?
Q: What is the neon sign made of?
Q: What’s included with my neon sign order?
Q: How are your custom neon signs created?
Q: Do I need a professional electrician to install neon signs?
Q: What is the effect of UV printed neon signs?
About Design:
Q: Can I get a free custom design?
Q: Do you have fonts available to use?
Q: Animated neon signs vs regular neon signs?
About Service:
Q: What payment methods do you accept?
Q: Is there a warranty on your neon signs?
Q: What’s your return policy?
Q: What's the best way to get design help?
Q: What is the fastest turnaround time?
Q: Can I place a rush order?
Q: Do you offer discounts - example: wholesale?
Q: Is international shipping available?
General Questions:
Q: Are your products certified?
Q: What do custom signs typically cost?
Q: Are custom neon signs eco-friendly?
Q: What format of artwork do I need to provide for my personalized neon signs?
Q: Is order cancellation or modification allowed after purchase?
Q: Why are my products arriving in separate boxes?
Q: What if my sign arrives damaged?
Q: Is there any cost to maintaining a neon sign?
Q: Are your LED neon signs plug-in or battery powered?
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